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Privacy Policy

Privacy is very important to us. We seek to ensure the security of our customer data in compliance with state and federal law.

This website uses cookies to better understand how visitors use our site. Please note that we never sell any of your personal information that is collected on our website.

 

Busted Auto Parts respect your concerns about privacy and your right to control the dissemination and other processing of your personal information. References in this Privacy Notice (the “Notice”) to “we”, “us”, and “our” are references to the entity responsible for the processing of your personal information, which generally is the entity that obtains your personal information.

 

This Notice describes how the Service collects information from you, what types of information it collects, how we may use the personal information, with whom we may share it, the measures we take to safeguard the personal information we obtain, how you may exercise your rights regarding our processing of your personal information, and how you can contact us regarding our privacy practices.

 

The Service may provide links to other third-party websites and features, or contain third-party cookies, that are not owned or controlled by us. Please review the privacy notices of these third parties to familiarize yourself with their privacy practices.

By using the Service, you acknowledge you have read and understood the terms of this Notice. Please fully review this Notice before you use the Service or submit information to us.

 

1. PERSONAL INFORMATION WE COLLECT

 

The types of personal information we may collect through the Service include:

  • Contact information including name, phone and fax number, email and postal address for you or for others (e.g., principals in your business)

  • Information used to create your online account (such as username, password and security question and answer)

  • We collect and store the information that you and other users provide when you and they use and interact with the Service (such as your favorite store locations, your vehicles, and other information you provide when using the Service)

  • Purchase and customer service history

  • Payment information, including name, billing address, payment card details (i.e., card number, expiration date and security code) and bank account information

  • Location data such as data derived from your IP address, country and zip code

  • Usage data including details on your browser (such as type, version, language); operating system and interface; website from which you are visiting us

  • Other personal information contained in content you submit to us (such as through our “Contact Us” feature, which may include your first name, last name, mobile number, e-mail, your favorite store location, and your message).

We use third-party web analytics services in connection with the Service, including Google Analytics, which use cookies and similar technologies to collect data (such as IP addresses) to evaluate use of and interaction with the Service.

Please note that providing personal information to us is voluntary on your part.

You are responsible for all actions taken with your User ID and password, if any, including the payment of fees. Therefore we do not recommend that you disclose your User ID or password, if any, to any third parties. If you choose to share your User ID and password, if any, or your information with third parties to provide you additional services, you are responsible for all actions taken with your User ID and password, if any, and therefore you should review that third party's privacy policy. If you lose control of your password, if any, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf.

 

2. LOCAL DEVICE STORAGE AND OTHER TRACKING TECHNOLOGIES

 

Busted Auto Parts uses cookies and similar technologies in the service to personalize and enhance your experience with our Service. We and third-parties with whom we partner with may use cookies and similar technologies to record information about your activities on our website.

  • If you do not want Local Device Storage, your computer, mobile or other device may include an option that allows you to not accept it. However, if you disable Local Device Storage, some portions of the Service may not function properly. Unless you disable the Cookies, by using the Service you agree to our use of those Cookies

  • In addition to Local Device Storage we may use cookies, pixel tags and similar technologies to indicate the pages or content of our Website that have been viewed or visited.

 

3. HOW WE USE PERSONAL INFORMATION

 

 

  • Process and fulfill orders and keep you informed about the status of your order

  • Provide customer support

  • Provide and administer our products and services

  • Communicate about our products, services, events, programs and promotions (promotional ads, newsletters, ect.)

  • Conduct marketing and sales activities

  • Operate, evaluate and improve our business

  • Verify your identity and protect against and prevent fraud and other unlawful activity, (unauthorized transactions, claims and other liabilities)

  • Maintain and enhance the safety and security of our products, services, information resources and employees

  • Conduct investigations and comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies and terms

 

4. YOUR RIGHTS

 

If you have an account with us and would like to update your personal information associated with your account, you may make changes in the “My Profile” portions of the Service. Aside from updates you make, at any time, you may challenge the accuracy or completeness of your personal information in our records. If you successfully demonstrate that your personal information in our records is inaccurate or incomplete, we will update the personal information as required.

You may cancel you account using the account setting in the service

To the extent provided by the law of your jurisdiction, you may also have the following rights:

  • Right to withdraw your consent. If you have given your consent regarding certain types of processing activities (in particular regarding the receipt of certain direct marketing communications), you can withdraw this consent at any time with future effect. Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal. You can withdraw your consent by clicking on the withdraw option in relevant communication or by contacting your relationship manager (for existing customers).

  • Right to request access to your personal data. If provided by applicable data protection law, you have the right to obtain from us confirmation as to whether or not personal data concerning you is processed, and, where that is the case, to request access to the personal data. The access information includes – inter alia – the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipients to whom the personal data have been or will be disclosed. However, this is not an absolute right and the interests of other individuals may restrict your right of access. You also have the right to obtain a copy of the personal data undergoing processing free of charge.

  • Right to request rectification. Where provided by applicable data protection law, you have the right to obtain from us the rectification of inaccurate personal data concerning you. Depending on the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

  • Right to request erasure (right to be forgotten). Where provided by applicable data protection law, you have the right to obtain from us the erasure of personal data concerning you and we are obliged to erase such data.

  • Right to request restriction of processing. Where provided by applicable data protection law, you have the right to obtain from us restriction of processing of your personal information and we are obliged to restrict such processing. In this case, the respective personal information will be marked and may, with the exception of storage, only be processed by us with your consent or for certain purposes.

  • Right to request data portability. Where provided by applicable data protection law, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and you have the right to transmit those personal data to another entity without hindrance from us, where the processing is carried out by automated means and is based on consent pursuant.

  • Right to object. Where provided by applicable data protection law and under certain circumstances, you have the right to object, on grounds relating to your particular situation, at any time to the processing of your data by us and we are required to no longer process your data. Such right to object especially applies if we collect and process your data for direct marketing purposes. If you have a right to object and if you exercise this right, your data will no longer be processed for such purposes by us. Such a right to object does not exist if the processing of your data is necessary to take steps prior to entering into a contract or to perform a contract already concluded.

To exercise your rights, please contact us by using the contact information.

 

5. DATA RETENTION

 

Your personal information will be retained as long as necessary to provide you with the services and products requested. Once you have terminated the contractual relationship with us and/or you have deleted your Account, we will remove your personal data from our systems and records and/or take steps to properly anonymize it so that you can no longer be identified from it unless it is needed for legal or regulatory obligations. 

 

6. ADDITIONAL INFORMATION

 

  • Children. The Service is intended for users over the age of 13 and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us by using the contact information at the end of this Notice, and we will take steps to remove the information and terminate the child’s account.

  • California Residents.

    • a) may contact us by using the contact information at the end of this Notice. California Civil Code Section 1798.83 permits California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed personal information (as defined under that statute) of that California resident, for direct marketing purposes in the preceding calendar year and the categories of that kind of personal information that was disclosed to them. If you are a California resident and you wish to make such a request, you may contact us by using the contact information at the end of this Notice.
           b) While the Service is not intended for anyone under the age of 18, if you are a California resident under age 18 and you believe your information has become publicly-available through the Service and you are unable to remove it, you may request removal by contacting us at: Customerservice@Bustedautoparts.com. When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information is located, so that we can find it. Removal of your content or information from the Service does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the information posted by you; our obligations under California law are satisfied so long as we anonymize the information or render it invisible to other users and the public.

  • Modification of this Notice. We will occasionally update this Notice, in our sole discretion. When we post changes to this Notice, we will revise the “Last updated date” at the top of this Notice in order to notify you of changes. We recommend that you check the Service from time to time to inform yourself of any changes in this Notice or any of our other policies. If you do not agree to any update, please do not use the Service; by continuing to access or use the Service after a change to this Notice becomes effective, you agree to and accept the revised Notice as of the Notice Effective Date.

California law permits visitors who are California residents to request once per year certain information regarding our disclosure of personal information to third parties for such third parties' direct marketing purposes. To make such a request, please send an email to Customerservice@Bustedautoparts.com or you can write to us at Busted Auto Parts - 1010 Johnsville Rd Sykesville MD 21784